Frequently Asked Questions
| What's the advantage of dual handle vs single handle? |
| Dual handle allows two operators to work simultaneously or one operator to switch between handles for different body parts. This doubles your daily client capacity and revenue potential. |
| Do I need any consumables or gels? |
| No. The 808nm diode laser requires no gels, tips, or disposable parts. Every treatment is pure profit after the machine cost is recovered. |
| How long to earn back the machine cost? |
| With dual handle efficiency, most salon owners recover the cost within 1-2 months. At $80-200 per session with 6-10 clients daily, monthly revenue can reach $12,000-50,000. |
| Is training included? |
| Yes. Free online training covering machine operation, parameter settings, safety protocols, skin analysis, and marketing tips. |
| Warranty and after-sales support? |
| 2-year warranty on main unit and both handles. Lifetime technical support via WhatsApp and email. Replacement parts within 48 hours. |
| What certifications? |
| FDA 510(k) cleared (K252048), CE certified, and ISO 13485 quality management certified. Legal to sell in USA, EU/EEA, and 50+ countries. |
| What shipping options? |
| DHL, FedEx, UPS (express, 5-7 days) or sea freight (20-35 days). Aluminum flying case included. Full export documentation provided. |
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